About HKSpanishtutoring

How do we teach?

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Our team endeavour to not only provide high-quality first teaching, but to inspire all of our clients to recognise the incredible rewards gained from learning another language. We have a modern, dynamic and enthusiastic teaching style, with a bank of professional resources which we have utilised in schools. We continually develop engaging and exclusive teaching, learning and revision resources, of which all clients of HKSpanishtutoring have free and unlimited access. Such resources include; an AQA GCSE Spanish revision timetable, an AQA GCSE Spanish knowledge organiser, tailored Quizlet sets for specific GCSE Spanish syllabuses and exclusive tailor-made lessons for KS3 and GCSE Spanish curriculums. We pride ourselves on bringing endless energy and enthusiasm to each and every Spanish lesson, whether they be in person or online. We take advantage of an interactive whiteboard and a variety of animated Spanish teaching resources which we have found highly successful in improving confidence, igniting interest and increasing vocabulary retention. For all online lessons, we teach via either Google meet or Zoom.

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Parents and tutees often ask if, or how, lesson notes and resources are shared with students after each lesson. We understand the importance of retaining and organising lesson materials for revision purposes. As a result, HKSpanishtutoring tutors create a running google slides presentation for individual tutees, on which all lesson notes, links, worksheets and screenshots are uploaded at the end of each lesson. If requested, we may also set additional tasks/practise/homework on the last slide, alongside any notes and comments relevant to each student. This is shared via email with the tutee, ensuring all lesson resources, instructions and feedback are organised and easily-accessible for both the tutor and tutee.

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Who do we teach and where are we based?

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We are based in Buckinghamshire, and are proud to receive a high percentage of our clients as a result of word-of-mouth, many of whom attend local schools including independent, grammar and comprehensive schools. Such schools include; Berkhamsted Boys School, Berkhamsted Girls School, Dr Challoner's High School, Dr Challoner's Grammar School, Claires Court School, Aylesbury Grammar School, Aylesbury High School, Chesham Grammar School, Beaconsfield High School, Sir William Borlase's Grammar School, Pipers Corner School, Tring School, The Misbourne School, Great Marlow School and Amersham School. We also receive a high number of students based in London schools.

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Due to the nature of being an online education service, we are not limited to our local area and teach a number of children, students and adults based in all areas of the UK and Ireland, and offer international homeschooling in countries including Dubai and Hong Kong.

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Although a high proportion of our clientele are school students, we are delighted to see our adult learner lessons growing in popularity and in response to this demand, we offer early bird 'before work' classes, 1-1 day-time & evening classes and an adult beginners group class.

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Why choose HKSpanishtutoring for Spanish tuition?

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The HKSpanishtutoring team have a strong track record of improving students’ Spanish exam results, proven by a 100% pass rate for GCSE Spanish, with 60% of students achieving grades 7 - 9 (A - A**) in 2023. We are a select group of energetic, native English professional linguists, with credible reputations and a shared passion for delivering high-quality, enjoyable Spanish lessons. All tutors have prior professional or academic connections to the founder, and have been specifically recruited to the team as a result of having extremely similar teaching styles and techniques, demonstrating values and skills congruent with all whom represent HKSpanishtutoring. We enjoy building strong rapport with our clients of all ages, specialising in teaching primary, KS3 (years 7-9) GCSE, A level and beginner adult learners. We are well acquainted with the demands of the National Curriculum in England and the format and requirements of secondary school examinations, and are particularly familiar with the AQA & Edexcel syllabus. However we provide quality exam preparation for all GCSE and A level exam boards. As English native speakers, having started our own Spanish-learning journeys at school, we have acquired an acute understanding of the foreign language-learning process and are therefore able to offer unique insight and support into all aspects of our clients' journey towards fluency. We are well-accustomed to recognising the most difficult stages of learning the Spanish language and fast at identifying the strengths and weaknesses of our tutees. We aim to leave clients feeling more confident with their Spanish from the very first lesson. We are proud to have received a multitude of 5* testimonials and although my team and I do not guarantee grades, we are delighted to share that our school students consistently achieve above their EPGs (Expected Predicted Grades) & a high percentage have achieved a grade 7+ in their GCSE Spanish exams. Student 'shout-outs', last-minute availability, updates, testimonials and content are regularly posted on our Instagram blog.

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How to book lessons with HKSpanishtutoring

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Our online tuition service is unique in that we have an online booking system. We allow clients the flexibility to book online Spanish lessons with ease, at a time and on a day that suits. We recognise the reality of busy family schedules, and therefore clients are able to book lesson slots with as little as 24 hours notice, or alternatively, block-book as many lessons as they wish in order to secure their preferred time slot. The booking system is updated regularly with the HKSpanishtutoring team's availability. Please kindly note that team members of HKSpanishtutoring take annual leave at various times in the year and some of our team members take bookings via email only.

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We have found our Spanish lessons and teaching techniques to be received very positively by our tutees to date, however if there are certain ways in which you may prefer to be taught, or if you have personal goals regarding what you would like to achieve, we welcome conversations from all prospective clients and will do our very best to accommodate.

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Terms & Conditions

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The following Terms and Conditions govern your use of the online booking system and the services provided by all tutors and associate tutors of HKSpanishtutoring. By using the online booking system and engaging in lessons delivered by any of our tutors, you agree to be bound by these Terms. It is essential that you read and understand these Terms before using the online booking system and/or other communication channels to book language lessons with any of our tutors and/or associate tutors.

Cancellation Policy for Lesson Bookings

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Please read and understand the following cancellation policy that applies to all lesson bookings with members of the HKSpanishtutoring team and our associate tutors:

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1. Cancellation by Client

1.1 If the Client needs to cancel a scheduled lesson, they must provide notice through our designated communication channels available on the Website.

1.2 Cancellations made more than 24 hours before the scheduled lesson will not incur any cancellation fees.

1.3 Cancellations made within 24 hours but before 4 hours of the scheduled lesson will incur a cancellation fee equivalent to 50% of the lesson fee.

1.4 Cancellations made within 4 hours of the scheduled lesson will incur a cancellation fee equivalent to 100% of the lesson fee.

​2. Cancellation by Tutor

2.1 In the event that a Tutor needs to cancel a scheduled lesson, they will provide reasonable notice to the Client through the designated communication channels on the Website.

2.2 If a Tutor cancels a lesson, the Client will have the option to reschedule the lesson for another mutually agreed-upon time or receive a full refund of the lesson fee.

3. Exceptions

3.1 The cancellation policy outlined above applies to standard lesson bookings. However, in exceptional cases such as emergencies or unforeseen circumstances, the cancellation policy may be waived at the discretion of HKSpanishtutoring provided the client is able to find a mutually agreed time to reschedule the lesson with the tutor.

3.2 To be considered for this exception, the Client must provide valid and documented reasons for the cancellation within a reasonable time frame.

4. Lesson Punctuality

4.1 The Client is responsible for being punctual for scheduled lessons. The lesson will be considered to have commenced at the agreed-upon start time, regardless of the Client's actual attendance.

4.2 If the Client arrives late for a lesson, the Tutor is not obliged to extend the lesson beyond the scheduled end time. The full lesson fee will still apply.

5. Refunds

5.1 Refunds for cancelled lessons will be processed using the same payment method used for the original booking.

5.2 Depending on the payment method and processing time of financial institutions, it may take a few business days for the refund to appear in the Client's account.

6. Lesson Rescheduling

6.1 Clients who wish to reschedule a lesson must provide notice through the designated communication channels available on the Website.

6.2 Rescheduling requests will be accommodated based on the Tutor's availability and schedule and are subject to cancellation fees if made within the timeframes outlined in the cancellation policy.

7. Modification of Cancellation Policy

7.1 HKSpanishtutoring reserves the right to modify or update this cancellation policy at any time without prior notice.

7.2 The most recent version of the cancellation policy will be posted on this Website.

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By booking and attending lessons with HKSpanishtutoring and our associate tutors, you acknowledge that you have read, understood, and agreed to this cancellation policy. If you have any questions or concerns regarding this policy, please contact us through the provided communication channels before proceeding with lesson bookings.

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Terms of Service

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Please carefully review the following terms and conditions that govern your use of our services:

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1. Grade Guarantee and Termination

1.1 We do not guarantee specific student grades as a result of our lessons. While we strive to provide high-quality tutoring services, academic outcomes depend on various factors, including the student's efforts, abilities, and external influences.

1.2 We reserve the right to terminate lessons with clients at any point if there are valid reasons, including but not limited to inappropriate behaviour, violation of our policies, or failure to adhere to the agreed-upon terms and conditions.

2. Lesson Prices and Dynamic Pricing

2.1 Lesson prices are subject to change at any point, at our sole discretion. Changes in lesson prices will be communicated to current clients with at least 1 month's notice before the new prices take effect.

2.2 Dynamic pricing may apply, and lesson prices may vary based on factors such as tutor availability, subject matter, and demand.

3. Payment and Billing

3.1 Lesson fees are payable in advance, and payment must be made through the designated payment method as detailed on invoice or agreed upon through other means.

3.2 Clients are responsible for providing accurate billing information and ensuring that payment details are kept up-to-date.

4. Client Responsibilities

4.1 Clients are expected to actively participate in lessons, complete assignments, and engage constructively with the tutor to maximise the learning experience.

4.2 Clients are responsible for ensuring they have the necessary resources and materials to participate in the lessons.

4.3 It is the client's responsibility to inform the tutor of any specific learning objectives or preferences to tailor the lessons accordingly.

5. Tutoring Methodology

5.1 Our tutors employ their expertise and best practices to facilitate learning. However, the specific tutoring methodology may vary based on individual student needs and subject matter.

5.2 Tutors may provide learning resources, practice materials, and guidance, but the onus remains on the client to put forth effort and dedication towards their academic goals.

6. Confidentiality

6.1 Any personal information shared by clients during lessons or through our communication channels will be treated in accordance with our privacy policy.

7. Modification of Terms

7.1 We reserve the right to modify or update these terms and conditions at any time without prior notice.

7.2 The most recent version of the terms and conditions will be posted on the Website.

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By using our services and engaging in lessons, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns regarding these terms, please contact us through the provided communication channels before continuing with our services.

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Client's Responsibility for Zoom/Google Meet and Internet Connection

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1. Client Responsibility for Technology and Internet Connection

1.1 The Client acknowledges and agrees that it is their sole responsibility to ensure that they have access to the necessary technology, including but not limited to Zoom or Google Meet, to participate in online lessons with the Tutors.

1.2 The Client must have a compatible device (e.g., computer, tablet, smartphone) with a functioning camera, microphone, and internet connection suitable for video conferencing.

1.3 The Client must have a reliable and stable internet connection with adequate bandwidth to support uninterrupted participation in the online lessons.

1.4 The Client shall take all necessary steps to ensure their Zoom or Google Meet accounts are active and in good standing before the scheduled lesson.

1.5 The Client is responsible for updating the necessary software or applications required for accessing and using Zoom or Google Meet for the lessons.

2. Lesson Fees and Payment

2.1 By scheduling and participating in a lesson with a Tutor, the Client agrees to pay the applicable lesson fee.

2.2 The lesson fee shall be communicated to the Client at the time of booking or before the lesson.

2.3 The Client understands and agrees that they shall be liable to pay the lesson fee regardless of whether the lesson is completed or not, except in cases where the Tutor fails to fulfil their obligations as outlined in these Terms.

2.4 The Client acknowledges and agrees that any issues with their internet connection or technology, which result in the inability to participate fully in the lesson, do not exempt them from the responsibility to pay the lesson fee.

3. Tutor's Responsibility

3.1 The Tutor shall use their best efforts to provide a high-quality lesson experience to the Client.

3.2 In the event of any connection or technology error on behalf of the Tutor that significantly disrupts the lesson and makes it impossible for the Client to continue, the Client may request a rescheduling of the lesson or a refund of the lesson fee.

3.3 The Tutor shall not be held responsible for any technical issues or internet connectivity problems experienced by the Client during the lesson, as long as the Tutor's connection and technology are functioning correctly.

4. Cancellation and Rescheduling

4.1 The Client may cancel or reschedule a lesson by providing reasonable notice to the Tutor via either email, phone or the online booking system.

4.2 Cancellation or rescheduling requests made by the Client within a reasonable time frame before the scheduled lesson may be accommodated at the Tutor's discretion.

5. Modification of Terms

5.1 These Terms may be updated or modified from time to time at the sole discretion of the founder of HKSpanishtutoring. The updated Terms will be posted on this Website.

5.2 It is the Client's responsibility to review the Terms regularly. Continued use of the online booking system and services provided by our tutors after any modifications to the Terms constitutes the Client's acceptance of the revised Terms.

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By booking lessons via email, phone or the online booking system and engaging in lessons with our Tutors and or/associate Tutors, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional guidelines or rules posted on this website. If you do not agree with any part of these Terms, you must not use the online booking system or book lessons with our Tutors.

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Assignment Responsibility

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Please carefully review the following terms and conditions that govern your use of our services:

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1 Homework Assignments

1.1. Assignment Responsibility: If deemed necessary and appropriate by the tutor, students/tutees are expected to complete assigned homework tasks between lessons. These tasks are carefully chosen to reinforce learning, practise skills, and prepare students/tutees for their specific Spanish course or exam.

1.2. Submission Deadline: Homework tasks must be submitted by the agreed-upon deadline, as communicated by the tutor. Late submissions may affect the effectiveness of the tuition.

1.3. Importance of Homework: Completing homework is essential for maximising the benefits of tuition. It reinforces concepts learned during lessons, aids in retention, and prepares students for upcoming challenges in their Spanish studies.

2. Progress Evaluation

2.1. Assessment Criteria: Student progress will be evaluated based on their performance in lessons, completion of homework tasks, and/or any additional assessments deemed necessary by the tutor.

2.2. Feedback: When the tutor feels it is appropriate and necessary to do so, feedback via email or phone will be provided to students and/or their legal guardians to track progress and address any areas that may require additional attention. Parents are welcome to request feedback via email, providing an opportunity to discuss their child's performance, address any concerns, and celebrate achievements.

3. Course or Exam Preparation

3.1. Alignment with Objectives: Lessons and homework tasks will be aligned with the specific objectives of the student, whether it be preparation for a particular Spanish course or an upcoming exam.

3.2. Customised Approach: The tutor will tailor lessons and assignments to meet the individual needs and goals of each student.

4. Miscellaneous

4.1. Communication: Effective communication between the student, legal guardians, and the tutor is crucial for the success of the tuition. Any concerns, queries, or requests for adjustments should be promptly communicated.

4.2. Amendments to Terms: We reserve the right to modify or update these terms and conditions at any time without prior notice.

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By enrolling in Spanish tuition with HKSpanishtutoring, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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Our Privacy Policy

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This Privacy Policy outlines how your personal information is collected, used, and protected by our tutors and associate tutors while providing tutoring services to children and adults online, communicating via email and phone, and generating invoices. By engaging in our tutoring services and providing your personal information, you consent to the practices described in this policy.

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1. Collection of Personal Information:

1.1 Personal Information: The Tutor may collect various personal information, including but not limited to names, contact details (email address, phone number), age, educational background, and any additional information necessary for effective tutoring.

1.2 Communication Data: The Tutor may store records of communication with clients, including emails and phone call logs, for the purpose of providing quality tutoring services and maintaining accurate records.

1.3 Invoicing Details: The Tutor may collect and store information required for invoicing purposes, such as billing address, payment details, and transaction history.

2. Use of Personal Information:

2.1 Tutoring Services: Personal information collected will be used to provide effective tutoring services tailored to each individual client's needs and academic goals.

2.2 Communication: The Tutor may use contact information to communicate with clients regarding lesson scheduling, progress updates, and any other pertinent information related to the tutoring services.

2.3 Invoicing and Payments: Personal information collected for invoicing purposes will be used to generate and process invoices, track payment history, and manage financial transactions.

2.4 Service Improvements: The Tutor may use anonymised and aggregated data to analyse trends, improve tutoring methods, and enhance overall service quality.

3. Data Protection and Security:

3.1 Data Protection: The Tutor takes reasonable measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and the Tutor cannot guarantee absolute data security.

3.2 Confidentiality: The Tutor respects the confidentiality of all personal information provided and will not share, sell, or disclose it to third parties, except when required by law or with your explicit consent.

4. Retention of Personal Information:

4.1 The Tutor will retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

4.2 Invoicing and financial records will be retained for a longer period to comply with financial and tax regulations.

5. Children's Privacy:

5.1 The Tutor does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided personal information, please contact the Tutor to have it removed.

6. Your Rights:

6.1 Access and Correction: You have the right to access and correct your personal information held by the Tutor. If you wish to review or update your information, please contact the Tutor using the provided contact details.

6.2 Withdrawal of Consent: You may withdraw your consent to the collection and use of your personal information at any time. However, this may affect the availability and quality of tutoring services.

7. Changes to the Privacy Policy:

7.1 The Tutor reserves the right to update or modify this Privacy Policy as needed to reflect changes in practices or applicable laws. Any revisions will be posted on the Tutor's website.

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By using our tutoring services, you signify your acceptance of this Privacy Policy. If you have any questions or concerns regarding this policy or the use of your personal information, please contact us using the provided contact details.

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